Shipping Policy
At Kahanee Boutique, every order is carefully prepared and packed to ensure a smooth and reliable shopping experience. Below are the details of how we handle shipping and deliveries.
Delivery Locations
Currently, Kahanee Boutique provides delivery services within Kuwait only.
We are working to expand our services to other countries in the near future. Updates regarding international shipping will be announced on our website.
Shipping Charges
Shipping charges within Kuwait may vary depending on the delivery location and order details. The applicable shipping cost will be displayed during checkout.
Order Handling & Dispatch
Orders are carefully prepared and packed within 1–3 working days after order confirmation.
During festive seasons, sales, or public holidays, dispatch timelines may be slightly extended.
Once your order is dispatched, you will receive a confirmation message or email with shipping details.
Estimated Delivery Timeline
- Within Kuwait: Delivery usually takes 2–5 business days after dispatch.
Delivery timelines are approximate and may vary due to:
- Courier partner delays
- Weather conditions
- High order volume
- Remote delivery locations
Tracking Your Order
Once your order is shipped, a tracking ID or delivery confirmation message will be shared so you can monitor your shipment.
Tracking updates may take 24 hours to reflect after dispatch.
Shipping Address Accuracy
Please ensure that your delivery address, phone number, and location details are entered correctly when placing an order.
Incorrect or incomplete information may cause delivery delays or failed delivery attempts.
If you need to update your address, please contact us immediately after placing the order.
Unforeseen Delays
While we strive to deliver all orders on time, delays may occur due to:
- Courier partner issues
- Weather conditions or unforeseen disruptions
- Incorrect delivery details
If there is any unusual delay, our team will assist you in resolving the issue.
Lost, Stolen, or Damaged Packages
Lost or Stolen Packages
Once the courier partner marks an order as delivered, Kahanee Boutique cannot be held responsible for loss or theft.
If your package is missing, please contact the courier partner or reach out to us for assistance.
Damaged Packages
If your order arrives damaged, please notify us within 48 hours of delivery.
Please provide:
- A clear unboxing video
- Photos of the damaged product and package
After verification, we will arrange a replacement or refund as per our Refund Policy.
Need Help?
If you have any questions regarding shipping or delivery, please contact us:
Kahanee Boutique
Website: https://kahaneeboutique.com/
Email: Voguekahanee@gmail.com